Smoove, the expert at your service
Smoove is not only a supplier of equipment and software solutions.
Smoove can work at your side to help you understand,design, launch, work on and advance your bike project.
Smoove can support you on a very operational level with :
- The « upstream expertise » enabling the definition of the best service offering, the size, the locations, the organisational schemes, all of which will complete the internal reflections and the services of the design and technical team up until the definition of the required specifications.
- Project management, from the planning stage to the launch, including the training necessary for the proper control of the key steps (installation of docking stations, assembly of material, learning to use the software, care and maintenance, communication and marketing …)
- The after-sales service to order spare parts but also the « downstream expertise » enabling the following up, the support and the development of the projet on a technical or commercial level over the lifetime of the operation. Smoove fully understands and integrates the desire to develop the product for optimal satisfaction for the town or municipality, the operator and the end user.
Some of the services are mandatory, others optional, depending on the alignment of your in-house skills and your required level of Customer Service.